QRPRINCIPAL / INFORMATION
General Terms and Conditions for Technology Services
QRPRINCIPAL
Last updated November 6, 2026
1. General information
These General Terms and Conditions govern the provision of technology and digital services offered by QRPRINCIPAL, which operates in Cochabamba, Bolivia, through https://qrprincipal.com/ and its authorized sales channels.
These terms set out the general conditions for engaging QRPRINCIPAL's services. The features, functionality, prices, schedules, deliverables, and other terms specific to each service will be set out in quotations, commercial proposals, service orders, or separate agreements.
If these general terms conflict with a separate agreement signed by both parties, the provisions of that agreement will prevail for the project concerned, provided they are legally valid.
2. Services covered
QRPRINCIPAL offers technology solutions that may include the following services, among others.
- Website design, development, and maintenance.
- Institutional and business platforms and custom systems.
- Online stores, digital catalogs, and business management systems.
- Database development and administration.
- User management systems, roles, permissions, and administrative dashboards.
- Integrations with WhatsApp, messaging services, payment gateways, and external platforms.
- Domain names, web hosting, servers, and business email.
- Automation tools, QR codes, and digital cards.
- IT security, maintenance, and technical support.
- Consulting, advisory services, and implementation of digital solutions.
Whether each feature is available and can be included in an agreement will depend on the technical assessment and the terms agreed with the client.
3. Quotations and contracting
Each quotation is a commercial proposal based on the information and requirements supplied by the client.
Quotations may set prices for individual modules, phases, features, licenses, recurring services, or entire projects.
Unless otherwise stated, quotations are valid for fifteen (15) calendar days from the date of issue.
The engagement will be formalized by express acceptance of the proposal and, where applicable, by signing a separate agreement and making the agreed initial payment.
A feature, integration, or service is included only if it is expressly specified in the approved proposal.
4. Payment arrangements
The following payment arrangements may apply to the services.
One-time payment applies to the design, development, configuration, implementation, or delivery of specific technology solutions.
Recurring payment applies to web hosting, domain names, maintenance, support, licenses, infrastructure, and operational continuity services.
Payments by phase apply to projects that require advance payments, progress payments, and final payments against deliverables.
The relevant quotation or agreement will specify amounts, currencies, taxes, due dates, and payment methods.
Payments for work already performed, resources already acquired, or services already provided are subject to the agreed cancellation terms and applicable law.
5. Project scope and changes
Each project will have a functional and technical scope established in advance.
Additional requests, structural changes, new integrations, capacity expansions, design changes, or features outside the original scope may require a new quotation.
QRPRINCIPAL will inform the client when a change entails additional costs or affects the schedule.
The client must approve any expansion of scope before the work begins.
6. Development and delivery timelines
Development timelines will depend on the complexity of the project.
How deadlines are calculated may depend on receipt of the advance payment, delivery of information, availability of the necessary access, and the client's approval of materials or project phases.
Delays caused by incomplete information, requested changes, missing approvals, or third-party dependencies may result in reasonable schedule adjustments after prior notice.
7. Client obligations
The client agrees to provide accurate information, authorized materials, the necessary access, and timely responses so the services can be performed.
The client is also responsible for the legality and accuracy of the text, images, documents, databases, and other content they supply, as well as for securing authorization to use it.
If the platform allows the management of users, professionals, customers, or third parties, the client is responsible for obtaining the authorizations needed to process and publish their data.
8. Modular development and features
QRPRINCIPAL may structure the systems it develops as independent or integrated modules.
Engaging QRPRINCIPAL for one module does not automatically include other modules, integrations, or features.
New components, major updates, automation, or connections to external services may be quoted separately.
Compatibility with third-party platforms is subject to their technical requirements, policies, and availability.
9. Intellectual property and source code
Content, trademarks, logos, documents, and databases supplied by the client remain the property of their respective owners.
Each agreement will expressly set out the rights to designs, custom developments, source code, licenses, reusable components, and technology tools.
Unless otherwise agreed in writing, engaging a service does not automatically transfer ownership of internal tools, libraries, pre-existing components, or third-party technologies used by QRPRINCIPAL.
The separate agreement must specify the terms for source code delivery, usage licenses, repository access, and modification rights.
10. Domains, hosting, and infrastructure
Domain names, hosting, servers, certificates, business email, and infrastructure resources may be subject to recurring charges.
Terms for capacity, storage, traffic, processing, availability, renewal, and administration will depend on the service contracted.
Third-party costs may vary because of changes in provider rates, technology changes, or new infrastructure requirements.
QRPRINCIPAL will communicate any price change that applies to a renewal before the current term expires.
11. Maintenance, support, and warranty
Maintenance services may include updates, monitoring, bug fixes, backups, technical assistance, and other activities expressly agreed upon.
For the period specified in the agreement, the corrective warranty for development work covers reproducible defects attributable to the features originally agreed upon.
The warranty does not automatically cover new features, design changes, changes made by third parties, issues arising from external services, or changes unrelated to the development work delivered.
Each agreement or service plan will establish support hours, support channels, response times, and service levels.
12. Security and data protection
QRPRINCIPAL will apply reasonable technical and organizational measures proportionate to the nature and scope of the services contracted.
These measures may include access controls, authentication, information validation, backups, updates, and security monitoring.
No computer system can guarantee absolute protection against all technology risks.
When QRPRINCIPAL processes personal information on behalf of the client, the relevant agreement must specify the parties' responsibilities, security measures, confidentiality, access arrangements, and the terms for retaining or deleting data, in accordance with applicable law.
13. Third-party services and integrations
Integrations with WhatsApp, Meta, Google, payment gateways, email services, artificial intelligence, external systems, and other platforms are subject to the terms of their respective providers.
Charges for messages, transactions, API usage, licenses, additional storage, or external services are included only if the proposal expressly says so.
QRPRINCIPAL does not guarantee that third-party services will continue without changes and is not responsible for interruptions directly attributable to those providers, without prejudice to its contractual obligations.
14. Renewals and service continuity
Recurring services must be renewed according to the periods and terms agreed upon when the services were contracted.
QRPRINCIPAL will communicate renewal terms and amounts reasonably in advance.
Failure to pay may lead to suspension of the affected services after notice and after the applicable period to bring payments up to date has been granted.
Upon termination of the agreement, any recovery, export, migration, or deletion of information will take place in accordance with the agreed terms and applicable legal obligations.
15. Suspension and termination
Either party may request termination of the contractual relationship in accordance with the specific terms of the service.
For development projects, early termination may require a settlement covering work performed, expenses committed, and deliverables completed up to that date.
Procedures for refunds, transfer of information, closure of access, and temporary continuation of services will be determined by the agreement and the law in force.
16. Confidentiality
QRPRINCIPAL and the client must keep confidential any technical, commercial, financial, or institutional information received while the services are being performed when the nature or designation of the information requires it.
Information in the public domain, legitimately obtained from third parties, or legally required to be disclosed will not be treated as confidential.
The parties may extend specific confidentiality obligations through separate agreements.
17. Responsibilities and limitations
QRPRINCIPAL undertakes to perform the contracted services with professional diligence and in accordance with the approved scope.
Each party is responsible for breaches attributable to it under applicable law or the agreement.
The separate agreement will establish liability limits, claims procedures, warranties, and any compensation, subject to mandatory legal provisions.
Specific commercial results, search engine rankings, increases in sales, or absolute system availability are guaranteed only if QRPRINCIPAL makes an express and verifiable commitment.
18. Project delivery and acceptance
Projects may be delivered in phases or as a single final delivery.
The client will have an opportunity to review the deliverables and raise any concerns related to the approved scope.
The separate agreement will set out review periods, acceptance criteria, correction procedures, and closing conditions.
Subsequent requests that expand or change the scope may be quoted separately.
19. Force majeure
To the extent permitted by applicable law, neither party is liable for delays or failures to perform resulting from extraordinary, unforeseeable, or unavoidable events beyond its reasonable control.
The affected party must give timely notice of the situation and seek to take reasonable steps to mitigate its effects.
20. Changes to these general terms
QRPRINCIPAL may update these terms to reflect operational, technological, commercial, or regulatory changes.
QRPRINCIPAL will publish changes on its website. Those changes will not unilaterally alter the essential terms of existing agreements, unless the parties agree or applicable law provides otherwise.
21. Governing law and dispute resolution
These terms will be interpreted in accordance with the applicable laws of the Plurinational State of Bolivia.
The parties will first seek to resolve differences through direct communication and good-faith negotiation.
If they cannot reach a resolution, the applicable legal or contractual procedures will apply, subject to the rights and jurisdiction established by the law in force.
22. Specific terms and contractual precedence
These terms provide a general framework and do not replace the specific agreement for each project or service.
A separate document for each engagement may set out the following items in detail.
- Technical scope and contracted features.
- Modules, integrations, and deliverables.
- Prices, taxes, and payment arrangements.
- Deadlines, schedules, and phases.
- Infrastructure, maintenance, and renewals.
- Warranties, support, and service levels.
- Intellectual property and source code delivery.
- Data processing, confidentiality, and security.
- Terms of suspension, cancellation, and termination.
- Responsibilities and special agreements.
In the event of a conflict, specific terms validly agreed in writing will prevail, subject to mandatory legal provisions.
23. Contact
For commercial inquiries, contractual clarifications, or requests relating to these terms, please use QRPRINCIPAL's official contact channels.
QRPRINCIPAL
Website https://qrprincipal.com/
Email info@qrprincipal.com
WhatsApp +591 67885885
Location: Cochabamba, Bolivia.
Final note. Acceptance of a quotation or signing of a separate agreement may incorporate these General Terms and Conditions into the contractual relationship, provided the terms have been made available to the client and validly accepted.